Zoho Desk APK 2.4.25 (Android App)

Key options:

– Work Modes arrange your tickets primarily based on due time or buyer kind, so you recognize which ticket wants you first.

– Zoho Desk brings in buyer data from Zoho CRM, so you may put a face to every ticket.

– Tickets are displayed as conversations, so brokers can keep up to date on ticket exercise.

– With the all-new Group Feed, you may tag your staff members on tickets, and collaborate to shut tickets quicker.

– The Notification Centre brings you updates in your tickets, so that you keep up to the mark wherever you’re.

– Carry out frequent ticket actions like edit, shut and transfer with fast swipes.

– Create, view, edit and delete tickets from any division.

– Add and replace feedback and ticket fields.

– Obtain push notifications on ticket updates, feedback and @mentions.

– Re-assign tickets to different staff members and choose up unassigned tickets.

– Transfer tickets to different departments.

– Obtain and think about attachments on tickets.

– Save responses as drafts, entry, edit and ship them later.