Store Redirection – WWD

In this post-pandemic retail Traditional market retail inactive. Consumer preferences have changed, and when shoppers visit a physical store, they are armed with higher expectations. And they want more than just personalized service, shoppers want to be contemplative and romantic. And they want to stick with a brand on a higher level.

In this episode, Accenture’s guest host Jill Standish chats with Jaryn Bloom, president of retail group at… Michael Kors, on new customer experiences, reimagining the physical store, and why retail’s future success can be traced back to its roots.