Shoppers urged to respect store workers, says Retail Alliance Leader – WWD

With Black Friday fast approaching and many people entering the holiday shopping season with the mentality of buying out of stock, the president of the Union of Department Stores, Wholesalers and Retailers is encouraging shoppers to They respect workers and proceed with caution.

Representing 100,000 members in the US, RWDSU’s president, Stuart Appelbaum, released a statement Wednesday noting that the supply chain “remains precarious as we emerge from the pandemic”. While members eagerly “welcome customers back to the store,” he said, “as incidents of harassment, violence, and hate continue to increase in stores, workers worry about their safety.” their whole body and mind.”

Retail workers “bear the brunt of shopper frustration,” with tempers “rapidly rising as a result of “coveted holiday items that get stuck on shipping containers at sea and have been shipped off.” Ordering back for months,” Appelbaum said, adding that after leaving empty-handed. multiple store visits is a factor.

“Workers are not to blame and stores should provide security, safety procedures and training to handle angry shoppers this season. Retail workers go through times of intense stress and pressure at this time of year, even during normal times. “Shoppers need to remember what this season is all about – kindness,” said Appelbaum.

When asked if the National Retail Organization had any guidance in place to keep things calm in stores during the busy holiday shopping season, a spokesperson noted that a The ongoing campaign was started last year and encourages consumers to shop safely and shop early. Additionally, NRF’s RISE Up program released Customer Conflict Prevention logins last year to operate safely during the pandemic. That is also happening, the spokeswoman said.

No specific incidents of harassment, violence or hatred were identified by RWDSU’s Appelbaum. Abraha Ermias, a 21-year-old man, was shot Monday as he was leaving a Target stores in Easton, Ohio, Monday. In May, three people were injured in a shooting incident in Aventura Shopping Center near the entrance Nordstrom, Louis Vuitton and the Carolina Herrera store. Two men are believed to have been recently arrested in connection with that case. Last month, two people were shot dead and at least four others injured at the Boise Town Square shopping center in Idaho. The assailant Jacob Bergquist exchanged gunfire with police and died the next day.

In what appeared to be another preemptive strike, Appelbaum issued another statement before the US Senate considered the National Defense Authorization Act, which included a $10 billion grant to one of the companies. Jeff Bezos’ company, Blue Origin.

The 2022 NDAA is currently being introduced in the Senate, after Senator Majority Leader Chuck Schumer (DN.Y.) acted on the bill Monday.

Appelbaum said, “Jeff Bezos shouldn’t be taking taxpayer subsidies for his personal projects – period. For at least the last two years, one of the richest people on the planet has paid no income tax; but then he demanded billions of dollars in taxes on a project that was given to another company. That is the pinnacle of arrogance.”

Blue Origin declined to comment on Wednesday, according to a company spokesman.

“Instead of wasting $10 billion on redundant space contracts for Bezos,” the money could be used “to fully fund social security, disability, Medicare, Medicaid, and real stamps. products that many of his employees at Amazon and elsewhere rely on, says Appelbaum.

Amazon did not immediately respond to a request for comment. | Shoppers urged to respect store workers, says Retail Alliance Leader – WWD


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