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Robinhood hacked: 5 million users’ data stolen after a hacker used social engineering to trick a customer support employee | Tech News

Robinhood, the controversial commission-free inventory buying and selling app that blocked Reddit Military from buying and selling Gamestop and AMC shares again in April, has been hacked. In a weblog put up, Robinhood admitted that the fintech firm suffered a “information safety incident” on November third after a buyer help worker was socially-engineered.

In response to the announcement, the unauthorized get together obtained an inventory of e-mail addresses for about 5 million folks and full names for a special group of roughly two million folks. When found, the hacker requested for a ransom fee.

“As a Security First firm, we owe it to our clients to be clear and act with integrity,” stated Robinhood Chief Safety Officer Caleb Sima. “Following a diligent assessment, placing the complete Robinhood group on discover of this incident now’s the precise factor to do.”

Beneath is the complete Assertion from Robinhood:

Late within the night of November 3, we skilled a knowledge safety incident. An unauthorized third get together obtained entry to a restricted quantity of non-public info for a portion of our clients. Based mostly on our investigation, the assault has been contained and we imagine that no Social Safety numbers, checking account numbers, or debit card numbers have been uncovered and that there was no monetary loss to any clients because of the incident. 

The unauthorized get together socially engineered a buyer help worker by telephone and obtained entry to sure buyer help techniques. At the moment, we perceive that the unauthorized get together obtained an inventory of e-mail addresses for about 5 million folks, and full names for a special group of roughly two million folks. We additionally imagine that for a extra restricted variety of folks—roughly 310 in whole—extra private info, together with title, date of delivery, and zip code, was uncovered, with a subset of roughly 10 clients having extra in depth account particulars revealed. We’re within the course of of creating applicable disclosures to affected folks.

After we contained the intrusion, the unauthorized get together demanded an extortion fee. We promptly knowledgeable regulation enforcement and are persevering with to analyze the incident with the assistance of Mandiant, a number one exterior safety agency. 

“As a Security First firm, we owe it to our clients to be clear and act with integrity,” stated Robinhood Chief Safety Officer Caleb Sima. “Following a diligent assessment, placing the complete Robinhood group on discover of this incident now’s the precise factor to do.” 

In case you are a buyer on the lookout for info on how you can maintain your account safe, please go to Assist Middle > My Account & Login > Account Safety. When doubtful, log in to view messages from Robinhood—we’ll by no means embody a hyperlink to entry your account in a safety alert. 

Cautionary Notice Relating to Ahead-Wanting Statements

This weblog put up incorporates forward-looking statements concerning Robinhood Markets, Inc. and its consolidated subsidiaries (“we,” “Robinhood,” or the “Firm”) together with our efforts to analyze and remediate the information safety incident and our makes an attempt to establish and supply applicable disclosures to affected clients, amongst others. Our forward-looking statements are topic to quite a lot of identified and unknown dangers, uncertainties, assumptions, and different elements that will trigger our precise future outcomes, efficiency, or achievements to vary materially from any future outcomes expressed or implied on this weblog put up. Elements that contribute to the unsure nature of our forward-looking statements embody, amongst others, our ongoing investigation of the incident; our vulnerability to extra information safety incidents; antagonistic authorized, reputational and monetary results on the Firm ensuing from the incident or extra information safety incidents; and potential operational disruptions because of the incident. As a result of a few of these dangers and uncertainties can’t be predicted or quantified and a few are past our management, you shouldn’t depend on our forward-looking statements as predictions of future occasions. Extra details about potential dangers and uncertainties that would have an effect on our enterprise and monetary outcomes is included in Half II, Merchandise 1A of our Quarterly Report on Type 10-Q for the quarter ended September 30, 2021 in addition to our different filings with the Securities and Change Fee (“SEC”), which can be found on the SEC’s web page at www.sec.gov. Besides as in any other case famous, all forward-looking statements are made as of the date of this weblog put up and are based mostly on info and estimates obtainable to us presently. Besides as required by regulation, Robinhood assumes no obligation to replace any of the statements on this weblog put up whether or not because of any new info, future occasions, modified circumstances, or in any other case. It’s best to learn this weblog put up with the understanding that our precise future outcomes, efficiency, occasions, and circumstances may be materially totally different from what we count on. 


https://techstartups.com/2021/11/08/robinhood-hacked-5-million-users-data-stolen-hacker-used-social-engineering-trick-customer-support-employee/ | Robinhood hacked: 5 million customers’ information stolen after a hacker used social engineering to trick a buyer help worker | Tech Information

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