QVC Assessing Impact of Tragic Fire – WWD

QVC is continuing to assess the impact of the deadly fire that swept through the North Carolina distribution center early Saturday morning.

David Rawlinson, president and chief executive officer of Qurate Retail Inc., the parent company of QVC, was at Rocky Mount on Monday to support his team and help assess the situation.

On Sunday, the Qurate issued an internal notice to employees, stating: “On behalf of QVC and all members of our team, we are heartbroken to learn of the passing of a of our contractor colleagues, Kevon Ricks, following the tragic fire at QVC Rocky Mount, NC, our distribution facility. Our thoughts and prayers are with Kevon’s family and friends. We continue to focus on all of our affected team members and ensure their health and safety during this difficult time. Our thoughts and prayers go to all of them as well.

It remains unclear how the fire will affect deliveries to consumers.

“For our customers, we are still working to understand the impact on their orders and profits,” QVC said in its statement. “Our customer care representatives are ready to help as this situation continues to evolve. We appreciate our customers’ patience and support for our Rocky Mount team.

“We thank the first responders, state and local governments, who are still working to put out the fire so they can investigate its cause,” said QVC. “We are supporting them in their endeavours, including putting together local resources for our team members, and we appreciate their commitment to the relationship.” partners and with the Rocky Mount community.”

QVC said it is providing shutdown funds to all team members who are unable to work due to facility closures from December 18 to 31, and is actively evaluating next steps for 2022.

QVC has set up an alternative website for Rocky Mount team members to meet team leaders in person for individual support and has created a team member information hotline with updates on the tragedy. and questions. In addition, QVC has an employee assistance program that provides counseling and other health-related referrals.