Miss Manners: What’s the best way to express sympathy?

Readers are frustrated when people take “sorry” so literally, they ask for other ways to express sympathy.
https://www.washingtonpost.com/advice/2021/12/28/miss-manners-best-way-express-sympathy/?utm_source=rss&utm_medium=referral&utm_campaign=wp_lifestyle Miss Manners: What’s the best way to express sympathy?