Games

How to Fix PSN ‘Error Code E-8210604A’ When Buying a PS Plus Subscription?

The error code E-8210604A is encountered by Ps customers after they try to get a Ps Plus membership or prolong the present plan. This drawback is reported to happen with each PS4 and PS5.

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Error Code error E-8210604a

Because it seems, this situation happens as a result of an unresolved glitch that sony refuses to repair months after the problem was initially reported by affected customers.

Luckily, there are a couple of workarounds you could make use of if you end up in the same scenario.

Right here’s an inventory of workarounds that different customers that we’re additionally receiving the E-8210604A when trying to purchase or prolong their PS Plus membership have efficiently used to repair the issue:

Signal Out and Again In of PlayStation Community

Earlier than you progress right down to any of the opposite potential fixes under, you must begin just by guaranteeing that the issue just isn’t attributable to a reasonably widespread PSN glitch.

A number of affected customers that we’re additionally coping with the E-8210604A error code have confirmed that they managed to repair the problem by signing out of their PSN account and instantly signing again in earlier than attempting the acquisition of the PS+ subscription.

In the event you’re in search of step-by-step directions on doing this, comply with the directions under:

  1. From the principle dashboard of your PS4 console entry the Setting menu.
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    Accessing the settings menu

    Word: In the event you’re experiencing this situation on PS5, entry the gear icon (settings icon) within the top-right nook of the display screen.

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    Accessing the PS5 settings menu
  2. When you’re contained in the Settings menu, scroll down by way of the record of choices and entry the Customers and Accounts menu.
    Word: This instruction applies to each PS4 and PS5.
  3. Subsequent, choose Different from the record of obtainable choices, then choose PlayStation Community and choose Signal Out.
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    Signal Out of your Ps system
  4. After you verify the operation, signal again in on the login display screen that simply appeared and take a look at buying the Ps+ subscription as soon as once more to see if the issue is now mounted.

If the identical E-8210604A continues to be occurring, transfer right down to the subsequent potential repair.

Purchase the subscription by way of Amazon (or a unique retailer)

In the event you get this error whereas trying to resume or get a PSN membership instantly out of your PS4 or PS5 console, likelihood is it is possible for you to to keep away from utilizing Sony’s infrastructure through the use of an internet retailer to purchase the PS+ subscription.

However earlier than doing this, understand that some retailers will cost additional for that service. So earlier than making the ultimate determination, evaluate the costs and be certain that you’re paying the identical worth.

From our investigations, it seems that Amazon is not going to make you pay a premium for a PS+ subscription, however there is perhaps different on-line retailers out there to you that can do the identical.

If you wish to keep away from utilizing Sony’s on-line retailer to get the subscription to bypass the E-8210604A error, comply with the directions under to purchase and redeem a PS+ subscription from a third occasion retailer:

Word: The directions under will information you thru the method of shopping for a digital PS+ subscription from Amazon. The supply, on this case, is on the spot and so they cost no additional payment in comparison with Sony’s digital retailer.

  1. Open your localized version of Amazon and register along with your account.
  2. After you might be efficiently signed in, sort ‘PlayStation plus‘ subscription contained in the search bar on the prime and press enter to look.
  3. Subsequent, scroll down by way of the record of outcomes and click on on a PS+ membership that matches your plan from the record of obtainable choices.
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    Downloading the right PlayStation subscription

    Word: If you would like an on the spot supply, click on on a list labeled as [Digital Code]. In any other case, the redeemable code might be bodily despatched to you rather than being delivered by way of e mail.

  4. Subsequent, when you’re contained in the PlayStation Plus Itemizing, choose a viable version earlier than clicking on Add to cart.
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    Including the Ps Plus membership to the cart
  5. Lastly, undergo the checkout web page and finalize the transaction.
  6. After you’ve efficiently made the acquisition, you’ll obtain a code you could instantly redeem in your Ps console.
  7. To redeem the Ps + code in your PS4 console, open the PlayStation Store and use the menu on the left to scroll right down to Redeem Codes and press X in your controller.
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    Redeem the code in your controller

    Word: On Ps5, you want to go to Settings > Consumer and Accounts. Subsequent, go to Account > Cost and Subscriptions and faucet on Redeem Codes.

  8. Subsequent, fastidiously sort the 12-digit code you simply obtained from Amazon (or one other retailer) after getting your PS+ subscription and press Proceed to allow it.
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    Inserting the subscription code
  9. On the subsequent immediate, hit verify to successfully redeem the PS+ subscription code and anticipate the affirmation message.
  10. After you see the affirmation message, your PS+ subscription ought to be already energetic and you must have efficiently prevented the apparition of the E-8210604A error.
    Word: If the subscription just isn’t energetic but, reboot your console manually and see if the brand new Ps+ plan reveals up as soon as your console boots again up.

In the event you aren’t snug with utilizing a third occasion retailer to get your PS+ subscription, transfer right down to the subsequent potential repair under.

Change the e-mail related along with your PS Retailer profile

This would possibly look like a bizarre repair, however this workaround has persistently enabled PS4 and PS5 customers to keep away from the E-8210604A error and buy their PS+ membership with out points.

In keeping with some PlayStation avid gamers which have gotten this to work, you want to change the e-mail related along with your PS Retailer profile to a Gmail equal. You are able to do this by accessing your private account in your PC or instantly within the PSN settings.

If you wish to pursue this repair, comply with the directions under to aim a bypass of the E-8210604A error by altering the e-mail related along with your PS Retailer profile:

  1. From a PC, register to Sony’s Account Management page from any net browser.
    Word: When you have 2-step verification enabled, you’ll need to enter the verification code as effectively.
  2. As soon as you might be efficiently signed in along with your account, click on on Safety from the sidebar on the left-hand facet.
  3. Subsequent, transfer over to the menu on the right-hand facet and click on on the Edit button related to Signal-in ID (E-mail Tackle).

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    Enhancing the e-mail handle
  4. From the brand new immediate that simply appeared, enter your new e mail handle and click on on Save.
    Word: You may be requested to re-enter your account password for safety causes.
  5. Lastly, you’ll obtain an e mail to your new e mail handle asking you to confirm the new Signal-in ID. Entry your Gmail inbox, discover the right e mail and click on on the Confirm Now button inside the e-mail.
  6. Return to your console and register along with your new e mail account earlier than retrying the acquisition and seeing if the E-8210604A error is now resolved.

If the issue continues to be not mounted, transfer right down to the subsequent potential methodology under

Prime your pockets earlier than making the acquisition

Because it seems, the primary cause why you’d finally see the E-8210604A error when making a PS+ buy on the PSN retailer is a denial by your card issuer. This is quite common currently as a whole lot of banks have re-enforced their safety protocols across the PS Retailer after a giant wave of scams involving the platform.

In the event you assume this drawback is perhaps CC-related and also you don’t wish to name your financial institution and ask for clarifications, you can probably bypass the error completely by accessing your Account Data display screen and selecting to Add Funds you could later use to get the PS+ sub with out involving a CC fee.

Observe the directions under to register to the PlayStation Retailer and add funds to your account that you need to use to buy the PS+ subscription:

  1. Open any browser in your PC or Mac and entry the PlayStation Store page.
  2. As soon as you might be on the right web page, click on on the Signal In button, then register with the identical account you might be encountering the error code in your console.
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    Signing in along with your account

    Word: when you have 2-step verification enabled, you’ll be requested to insert the verification code out of your telephone or an authenticator app.

  3. As quickly as you might be efficiently signed in, click on in your account icon within the top-right nook of the display screen, then click on on Cost Administration from the context menu that simply appeared.
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    Accessing the Cost Administration tab
  4. Subsequent, click on on Add Funds from the menu on the fitting upon getting ensured that you’ve a Cost Methodology already arrange.
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    Including Funds to PSN account
  5. On the subsequent display screen, choose a funding methodology – Both use one in every of your personal playing cards or use the Redeem a Pre-Paid Card (for those who already bought retailer credit from an internet retailer like Amazon)
  6. As soon as the funds are efficiently added to your PSN account, repeat the buying of the PS+ subscription as soon as once more (ideally out of your net browser) and see if the E-8210604A has been efficiently prevented.

If the issue continues to be not mounted, transfer right down to the subsequent methodology under.

Take away the energetic CC you employ to make funds on the PS Retailer

In keeping with some affected customers, you may as well count on to see this error code in a scenario the place the credit score or debit card you are attempting to make use of is not totally licensed by the financial institution issuer.

In the event you adopted each potential repair above and the E-8210604A error continues to be occurring on checkout while you try to get your PS+ subscription (or prolong your present one), you would possibly have the ability to resolve the problem completely by deleting your card out of your PS account earlier than including it once more.

It will serve the aim of re-authorize it which could find yourself fixing the problem in some instances. Observe the directions under to learn the way to take action:

  1. On a PC or macOS laptop, entry the PlayStation Store page.
  2. When you’re inside the right web page, click on on the Signal In button, then register with the identical account you might be encountering the error code in your console.
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    Signing in along with your account

    Word: Remember the fact that when you have 2-step verification enabled, you’ll be requested to insert the verification code out of your telephone or an authenticator app.

  3. After you might be efficiently signed in, click on in your account icon within the top-right nook of the display screen, then click on on Cost Administration from the context menu that simply appeared.
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    Accessing the Cost Administration tab
  4. When you’re contained in the Cost Administration menu, verify which of your playing cards is presently energetic (when you have a number of playing cards) underneath Cost Methodology.
  5. Click on on the arrow related to the CC card that has Default written underneath the final digits of the numerical worth.
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    Accessing the right CC card
  6. Subsequent, from the Credit score Card / Debit Card Element display screen, click on on the Take away button on the backside of the menu.
  7. When requested to verify the method, click on Sure on the immediate then anticipate the success message to seem.
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    Eradicating the Credit score Card
  8. After the cardboard has been efficiently eliminated, click on on the Add Cost Button from the Cost Settings.

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    Including a Cost button
  9. From the subsequent display screen, click on on Add a Credit score / Debit Card button, then comply with the on-screen directions so as to add the identical card that was beforehand triggering the error.
  10. After your card has been added as soon as once more, retry the buying of the PS+ membership and see if the issue is now mounted.

If the issue continues to be not mounted, transfer right down to the subsequent potential repair under.

Make the Buy by way of Paypal (if relevant)

In keeping with some affected customers that we’re additionally coping with the E-8210604A have managed to bypass the issue completely by making the acquisition by way of Paypal and configuring Paypal to make use of the CC or Debit Card that was triggering the error.

Apparently, this workaround can also be advisable by an official Ps consultant by way of their Twitter ‘Ask Paystation’ web page.

When you have a Paypal account and also you want to do that repair, comply with the directions under to connect your bank card to PayPal and make the fee by way of it to keep away from the E-8210604A error:

IMPORTANT: Earlier than you comply with this repair, understand that PlayStation Retailer solely helps PayPal funds on a choose group of nations. Examine this official Playstation support page to see if your country is on the list.

  1. On a PC or Mac laptop, entry the Sony Entertainment Network page and register with the identical account with which you might be experiencing these points.
  2. As soon as you might be efficiently signed in, choose Cost Methodology (underneath Ps Community) from the menu deal with on the left-hand facet of the display screen.
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    Accessing the Cost Methodology
  3. With the Cost Methodology menu chosen, transfer over to the right-hand facet and click on on Add Cost Methodology.
  4. When you get to the Cost Methodology display screen, choose Paypal and comply with the on-screen prompts to efficiently join your Paypal account to PSN.
  5. After you’ve executed this, open one other tab in your browser entry the Sign In page of Paypal, and enter your Paypal account credentials.
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    Register with a PayPal account
  6. Upon getting efficiently signed into Paypal, click on on the Paypal stability hyperlink.
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    Accessing the PayPal Steadiness hyperlink
  7. Contained in the Paypal stability web page, click on on Hyperlink a card on the prime of the display screen.
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    Including a brand new card to PayPal
  8. Observe the on-screen prompts so as to add the bank card to Paypal and click on on Hyperlink Card to put it aside to your account.
  9. After the cardboard has been efficiently added to Paypal, return to your Ps console and add the PS+ subscription to the checkout web page as soon as once more.
  10. If you get to the web page the place you possibly can choose your Cost Sort, choose Paypal and the operation ought to full with out the identical error code.
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    Pay with PayPal on PSN

If the identical E8210604A error continues to be occurring when paying by way of Paypal otherwise you don’t wish to go this router, transfer right down to the subsequent potential repair under.

Reboot or Reset the router

If not one of the strategies above have confirmed to be efficient in your case, likelihood is the issue is in some way facilitated by a community inconsistency that’s stopping your console from speaking with the validation servers as a result of a foul IP vary.

On this case, what you must do is refresh each community ingredient to make sure that a new IP is assigned to your console.

There are two methods ahead to realize this:

  • Restart your router/energy cycle – What this operation will do is it can refresh your present IP and TCP knowledge that your router is utilizing with out making any persisting modifications that may have an effect on your community interplay with Sony’s server.
  • Resetting your router – Resetting your router settings will revert the system to the manufacturing unit state along with clearing the cached knowledge. But when your ISP is utilizing PPPoE, this operation will even reset the presently saved credentials.

Restarting your router

This operation will NOT run the chance of affecting your quick entry to the Web, begin with a easy router reboot. It will ONLY clear the presently saved Web Protocol knowledge and Transmission Management Protocol knowledge.

To carry out a reset in your community system, begin by figuring out the ability button (almost definitely positioned on the again of the system) and press it to chop off the ability.

As quickly as you do that, disconnect the ability cable from the ability outlet and anticipate 1 full minute or extra.

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Restarting your router

Word: Disconnecting the ability after you flip your router off and ready for it off for a minute is crucial as a result of it permits the ability capacitors sufficient time to empty and clear any network-related temp knowledge.

If restarting didn’t repair the issue, transfer right down to resetting your community restart.

Reset your router 

If the restart didn’t repair the error, the subsequent step is to go for an entire router reset to make sure that no setting or network-related cached knowledge is presently inflicting the issue.

Essential: Perceive that this can reset your router again to its manufacturing unit resets, which signifies that any forwarded ports, blocked objects, and another customized settings.

Moreover, in case your ISP is utilizing PPPoE, a router reset will imply that the presently saved credentials might be ‘forgotten‘. So when you undergo with the reset process, you’ll have to recreate the PPPoE connection from scratch by inserting the credentials equipped by your ISP.

Now that you simply perceive the results of this methodology and also you wish to proceed, you possibly can provoke a router reset by discovering the reset button (usually positioned on the rear of your router).

When you see it press it and maintain on to it till you see all of the entrance LEDs flashing on the identical time.

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Resetting your router

As soon as your router is reset, re-establish the web connection by reinserting the PPPoE credentials equipped by your ISP (if relevant) and see for those who can full the acquisition of the PS+ subscription as soon as web entry is restored.

How to Fix PSN ‘Error Code E-8210604A’ When Buying a PS Plus Subscription?

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