Here’s the fastest way to find your lost or stolen iPhone — even if it’s turned off


Dropping an iPhone might be costly. Set your self up for achievement. 

Andrew Hoyle/CNET

The second you understand your iPhone is lacking — and even scarier, stolen — might be panic-inducing. However there are steps you’ll be able to take to assist scale back the chance of completely shedding a cellphone, and utilizing Apple’s Find My service is vital to securing and recovering your treasured iPhone. Apple additional improved Discover My in iOS 15 by including helpful new options like the power to trace a misplaced iPhone even when it is powered off. 

Whereas I’ve your consideration, let’s take a couple of minutes to be sure you have a passcode arrange. That method if somebody does steal your cellphone, they will not have entry to a treasure trove of non-public data. Let’s additionally take a couple of minutes to ensure the Discover My service is enabled so you will have the very best probability of getting your cellphone again.

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Set a passcode

Some folks view utilizing Face ID or Contact ID as an pointless step when utilizing an iPhone. These individuals are incorrect. Setting a passcode and utilizing your face or fingerprint to guard the entire data in your cellphone is an important a part of conserving your private data safe. Simply consider all the knowledge in your cellphone: banking apps, non-public conversations, the situation of your property and workplace, contacts, emails, photographs… the listing goes on.

Do you actually need a random stranger going by way of all of that?

Safe your machine by opening Settings > Face ID (or Contact ID) & Passcode and comply with the prompts. Scanning your finger or letting Face ID do its magic is a minor inconvenience. And after just a few days, the additional step will develop into a part of your routine and you will not even discover.


There’s greater than only a change to activate Discover My that you’re going to need to take note of. 

Screenshots by Jason Cipriani/CNET

Be sure that Discover My iPhone is enabled

After setting a passcode, double-check that Discover My is turned on. It ought to be enabled by default, and also you’d need to exit of your method to disable it, but it surely’s all the time a good suggestion to double-check proper now.

In your iPhone, open the Settings app and faucet in your title on the prime of the display. Subsequent, faucet Discover My > Discover My iPhone. Be sure that the change subsequent to Discover My iPhone is on, and when you’re there, be certain the switches subsequent to Discover My community and Ship Final Location are on as effectively. 

As a refresher, Apple’s Discover My community will crowdsource the situation of a tool marked as misplaced. For instance, if you happen to lose your iPhone and mark it as misplaced within the Discover My app (extra on that course of in a minute), Apple will use the Discover My service on any iPad, iPhone or Mac to find your iPhone, even when it is not related to the web. The machine proprietor will not even know they’re serving to you discover your misplaced machine. I lined this function in more detail here when it made its debut. There isn’t any cause to not use the community that will help you, or an entire stranger, discover a misplaced Apple machine. 

As for Ship Final Location, effectively, that is fairly self-explanatory. As your battery will get low, it is going to robotically ship its final location to Discover My in an effort that will help you get better it if it turns off. You possibly can nonetheless monitor your cellphone after it shuts down in case your machine is working iOS 15, however that is solely obtainable on newer iPhone fashions. Extra on that later.

Benefit from Household Sharing

Apple’s Household Sharing service not solely saves you cash by letting your whole household set up a paid app on a number of gadgets, but it surely additionally integrates with the Discover My. With Family Sharing set up, you’ll be able to view the situation of all of the gadgets linked to a member of the family’s Apple ID. Which means, you’ll be able to ask a member of the family to instantly start in search of your misplaced iPhone when you understand it is lacking. 

Create good habits

The easiest way to maintain your cellphone safe, particularly whenever you’re touring or in unfamiliar areas, is to maintain an in depth eye on it and by no means chill out. Be cautious. Overly cautious, even. Do not maintain your cellphone out within the open the place somebody can seize it and run off. In case you do lose your cellphone, do not panic! Take a deep breath and bear in mind to make use of Discover My iPhone.

Get well your misplaced iPhone: The Discover My app is vital

Each single iOS machine has Apple’s Discover My service, previously Discover My iPhone, constructed into its system settings. The app is related to and managed by your Apple ID. The second you understand you have misplaced your cellphone, the very first thing it’s best to do is go to on a pc, open the Discover My app on one other Apple machine you personal or have a member of your Household Sharing group use the Discover My app on one in every of their Apple gadgets. Alternatively, you should utilize the Discover My app on one other Apple machine by signing in along with your Apple ID.

If accessing Discover My by way of the web site or on another person’s machine, it is vital to check in to the identical iCloud account linked to the misplaced iPhone. After signing in, click on the All Gadgets choice on the prime of the display, then choose your cellphone from the listing. The map will refresh, taking you to the present location of your cellphone. If the machine has been turned off, the final identified location shall be proven. 

When viewing the machine’s location, use the cardboard within the top-right nook of the display to play a sound, activate Misplaced Mode or remotely erase your cellphone. Or within the Discover My app, you’ll be able to scroll down to seek out the identical choices, with the addition of turning on notifications for each time the machine is discovered if it goes offline.   


The Discover My web site makes it straightforward to trace down your misplaced Apple gadgets. 

Screenshot by Jason Cipriani/CNET

Cannot discover your cellphone? Activate Misplaced Mode

In case you play a sound in your iPhone and nonetheless cannot discover it, activate Misplaced Mode. If you have already got a passcode to lock your machine (you do, proper?), that shall be required to unlock your machine and switch off Misplaced Mode. If you do not have one set, you will need to create one. You will even be requested to enter a cellphone quantity and a message that shall be displayed on the lock display asking whoever has your machine to get it again to you. 

When enabled, Misplaced Mode will lock the machine, forestall notifications and messages from displaying up in your lock display, and proceed monitoring the cellphone’s location. The cellphone will nonetheless ring for incoming cellphone and FaceTime calls. This could allow you to monitor down the cellphone if it is close by. Or possibly you will be fortunate and the one that has the cellphone will reply it to assist get it again to you. 

Any credit score and debit playing cards added to Apple Pay, together with pupil IDs and transit playing cards saved within the Pockets app, shall be disabled till you regain entry to the cellphone and log in to your iCloud account. 

If the cellphone is turned off and Misplaced Mode is enabled, you will obtain an alert when the cellphone is turned again on, together with its present location. 

While you get better your cellphone, you will have to enter your passcode, or the passcode you created when enabling Misplaced Mode. Then check in to your iCloud account to regain entry to your whole Apple providers like Apple Pay. 


What an iPhone seems to be like when Misplaced Mode is enabled. 

Jason Cipriani/CNET

Discover your misplaced or stolen iPhone even when it is turned off

Apple’s iOS 15 update brings a giant enchancment to Discover My that makes it attainable to find your misplaced iPhone even when the machine has been turned off or the battery has died. This function works robotically as long as you’ve got the Discover My community enabled in your iPhone. Which means your iPhone’s location will stay seen in Discover My in your different gadgets and to folks in your Household Sharing group no matter whether or not the cellphone is powered on. 

Nevertheless, this function is simply obtainable on iPhones within the iPhone 11, 12 or 13 sequence. 

This is a refresher on the best way to activate the Discover My community: Open the Settings menu in your iPhone and faucet the field with your title and picture. Then, press Discover My and select Discover My iPhone. From there, be certain the choice for Discover My community is toggled on.  

When this functionality is activated, you will additionally see an alert when powering down your iPhone that claims, “iPhone Findable After Energy Off.” Tapping that notification will pull up an data field that gives extra element.


In iOS 15, you’ll be able to find your misplaced iPhone in Discover My even when your machine is turned off. 

Screenshot by Lisa Eadicicco/CNET

No matter you do, do not confront a thief

In case you’re in a position to monitor your cellphone to a home or condominium constructing, do not confront the potential thief by yourself. Name the cops and ask for his or her assist. Certain, you need to get your cellphone again, however getting right into a confrontation and probably getting damage is not superb.

Contact your native police and allow them to deal with it.

Contact your provider

In case you’re unable to get your cellphone again, contact your provider and clarify that your cellphone has been misplaced or stolen. The provider will flag your machine’s Worldwide Cell Tools Identification quantity and, typically, will forestall that quantity from engaged on the community, rendering the machine ineffective to whoever has it.

Take into account that you probably have your service suspended you will scale back the percentages of monitoring the cellphone until it is related to a identified Wi-Fi community or one other member of the Discover My community occurs to be close by. Suspending service is one thing it’s best to solely do after you are certain you’ll be able to’t get better the cellphone.

File an insurance coverage declare


AppleCare Plus declare web page for a misplaced iPhone. 

Screenshot by Jason Cipriani/CNET

If in case you have AppleCare Plus with Theft and Loss or pay month-to-month for device insurance by way of your provider, begin the declare course of as quickly as attainable. You will have to fill out some paperwork and pay a deductible in an effort to get a substitute machine.

To start the method for a cellphone that has AppleCare Plus with Theft and Loss lined, use this website. Submitting a declare will erase your iPhone and stop anybody else from having the ability to use it. Must you discover your cellphone after submitting a declare, you’ll be able to cancel it. However you will have to arrange your iPhone as new.

Contact your provider immediately to start the declare course of.

After recovering your misplaced iPhone, take a couple of minutes to change these 15 settings. In case you’re nonetheless getting used to iOS 14, check out our favorite features. We even discovered some hidden features you should know about | This is the quickest method to discover your misplaced or stolen iPhone — even when it is turned off


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