Geek Squad scam email UK: what is it, how to spot and report it

How to spot the fake email and avoid becoming a victim of a scam

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People are warned to be on the lookout for a fraudulent email claiming to be from Geek Squad

People are being warned to be on the lookout for a scam email claiming they were charged over £300 for a service they didn’t use.

The email claims to be from Geek Squad, a company specializing in the repair and maintenance of electronic devices and devices, but it is fake.

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So, what to look out for in the email, how can you tell if it’s fake, and what should you do if you receive it?

Here’s everything you need to know.

What does the email say?

The email claims your annual subscription to Geek Squad services was automatically renewed for the next two years and you were billed $399.99 (about £301.80).

It then gives a contact number, ostensibly for customer support.

It would be a natural reaction when you get the email to panic and call the supposed customer support number, but don’t do it.

This number will not connect you to Geek Squad’s legitimate customer service email address. Instead, it would connect you to the scammers.

It’s not exactly clear how the scammers would use the phone number to try to trick people or what the aim of the scam is, but please note that this number is fake and should not be called.

How do I know the email is a scam?

There are a few telltale signs that the email is fake.

The first is the sender of the email. It’s coming from “Payment_Details” and closer inspection reveals a generic Gmail email address.

The name that is part of this email address is also often misspelled.

The email is not an official email address from the legitimate company and is not affiliated with Geek Squad or its parent company, Best Buy.

Another great giveaway, of course, is the fact that the amount of money that has allegedly been withdrawn from your bank account is stated in US dollars and not pounds.

The scam email seems to be sent to people regardless of whether they have used Geek Squad services or not.

If you have never used Geek Squad before then this is obviously an indicator that the email is a scam as there is no reason for the legitimate company to get in touch with you or your contact information to have.

If you have already used Geek Squad services, you can still tell the email is fake based on the details above.

What should I do when I receive the email?

When you receive the email, the most important thing is not to panic and call the number provided. Geek Squad scam email UK: what is it, how to spot and report it


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