– Please reboot a telephone and go to Settings → Apps → Google Play Retailer → Clear cache and knowledge → Then, attempt to obtain once more.
– You may obtain it by way of the Galaxy Retailer or obtain it from the “Settings > Accounts & Backups > Good Swap” path.
▣ Good Swap offers you the liberty to maneuver your contacts, music, photographs, calendar, textual content messages, system settings and extra to your new Galaxy system. Plus, Good Swap™ helps you discover your favourite apps or recommend related ones on Google Play™.
▣ Who can switch?
• Android™ homeowners
– Wi-fi switch: Android 4.0 or increased
– Wi-fi transfers from a suitable Android system to Galaxy system: Android 4.0 or increased (Observe that non-Samsung gadgets with Android variations decrease than 6.0 can solely join with Galaxy gadgets that help a cellular AP.)
– Wired switch: Android 4.3 or increased, charger cable, and a USB connector
• iOS™ homeowners – use the choice that’s greatest for you:
– Wired switch out of your iOS system to your Galaxy: iOS 5.0 or above, iOS system cable (lightning or 30 pin), and a USB connector
– Import from iCloud™: iOS 4.2.1 or increased and Apple ID
– PC/Mac switch utilizing iTunes™: Good Swap PC/Mac software program – Get began http://www.samsung.com/smartswitch
• Home windows™ Cellular homeowners
– Wi-fi transfers: Home windows OS 10
* Observe: For extra info and step-by-step instructions, go to http://www.samsung.com/smartswitch
▣ What may be transferred?
– Contacts, calendar(Machine content material solely), messages, photographs, music (DRM free content material solely, Not supported for iCloud), movies (DRM free content material solely), name logs, memos, alarms, Wi-Fi, wallpapers, paperwork, app knowledge (Galaxy gadgets solely), house layouts (Galaxy gadgets solely)
– You may ship app knowledge and residential layouts by upgrading your Galaxy system to M OS (Galaxy S6 or increased).
▣ Which gadgets are supported?
• Galaxy: Current Galaxy cellular gadgets and tablets (From Galaxy S2)
* Observe: For Galaxy S2, outdated OS (GB/ICS) model may cause incompatibility. In case your S2 doesn’t work correctly, please attempt after firmware replace.
• Different Android gadgets:
– HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Cellular, Google(Pixel/Pixel2)
* Observe: For causes comparable to compatibility between gadgets, it might not be potential to put in and use Good Swap on sure gadgets.
1. To switch knowledge, each gadgets will need to have a minimal of 500 MB free house of their inner reminiscence.
2. In case you are utilizing a wired connection, your system should help a ‘Transferring media recordsdata (MTP)’ USB possibility to permit content material to be transferred.
3. If in case you have a non-Samsung system that always disconnects from the wi-fi community, go to Superior Wi-Fi in your system, flip off the “Wi-Fi initialize” and “Disconnect low Wi-Fi sign” choices, and take a look at once more.
(The choices described above might not be accessible, relying in your system producer and OS model.)
※ Software permissions
The next permissions are required for the app service.
[ Required permissions ]
. Telephone: Used to substantiate your telephone quantity
. Name logs: Used to switch name log knowledge
. Contacts: Used to switch contacts knowledge
. Calendar: Used to switch calendar knowledge
. SMS: Used to switch SMS knowledge
. Storage: Used to avoid wasting the recordsdata obligatory for knowledge switch
. Microphone: Used for high-frequency audio when trying to find Galaxy gadgets.
. Location: Used to attach Galaxy gadgets utilizing Bluetooth.
In case your system software program model is decrease than Android 6.0, please replace the software program to configure App permissions.
Beforehand allowed permissions may be reset on Apps menu in system settings after software program replace.
Electronic mail: firstname.lastname@example.org