Air Canada cancellations cause knock-on effects at Saskatchewan airport

Some travelers across Canada are having a hard time getting their summer plans off the ground.

Delayed and canceled flights are on the rise as Air Canada cuts just over 150 flights a day nationwide.

Many people are stuck in airports and hotels for hours and have no choice but to cancel their trip, change flights to a later date or stay for days.

Ron Paul had hoped to fly from Saskatoon to Vancouver for an event, but was told his flight was no longer available.

“I was told it was just completely canceled and they tried to book me on other flights but they are all booked and some of them have been cancelled,” Paul said.

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Air Canada reportedly offered to put him on a WestJet flight but couldn’t get him an empty one. They also offered him to keep his ticket for up to a year, but he declined.

“I was kind of disappointed,” Paul said.

Airports in Saskatchewan aren’t experiencing as many problems as Toronto Pearson Airport or Montreal-Pierre Elliott Trudeau International Airport, with only seven percent of flights in Saskatoon being canceled.

However, Skyxe President and CEO Stephen Maybury said Saskatoon International Airport is still feeling the impact to a lesser extent.

“There is a natural and inherent ripple effect that occurs throughout the network, so impacts in major hubs will certainly affect flights here,” Maybury said.

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Mayberry added that there are some reasons for delays such as: B. Screening before boarding, labor shortages and an increase in travelers. Demand is also higher than what airlines can handle as post-pandemic travel picks up again.

In a statement, Air Canada Media said: “As has been widely reported, the operations of airports and the airline industry have been impacted by resource issues at third-party suppliers. The operating environment has changed globally from the pre-pandemic period, notably the well-documented issues such as security and customs lines, aircraft being held at gates unable to offload passengers at airports, problems with airport baggage systems and limitations on the number of flights, which have been imposed by air traffic control in both Canada and the US, forcing airlines to make last minute cancellations.

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“Air Canada has taken steps to improve the customer experience and recently adjusted its flight schedule by reducing an average of 77 return flights (or 154 flights) per day in July and August. Most of the affected flights are to and from the Toronto and Montreal hubs. These are mainly frequency reductions, which primarily affect evening and night flights by smaller aircraft on cross-border and domestic routes. International flights are unaffected, except for limited time changes to reduce peak-time flights and balance customer flow.”

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“Air Canada is committed to working with airports, government and its other industry partners to continue to stabilize and improve all aspects of the aviation ecosystem. Air Canada recognizes the disappointment and inconvenience that flight schedule changes cause customers and is doing everything we can to alleviate these unfortunate situations. Customers are automatically notified when flights are cancelled. Where possible, they will be rebooked immediately, while for others Air Canada continues to research and advise on alternatives as options become available. Customers can also request a refund back to the original form of payment at any time, and if compensation is due, Air Canada will honor its APPR obligations.”

Flight concerns are expected to continue into August, so many more travelers could face the same issues.

© 2022 Global News, a division of Corus Entertainment Inc. Air Canada cancellations cause knock-on effects at Saskatchewan airport


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